Monday, July 4, 2011
U-Haul Won't Rent Trailers to Explorer Drivers
There's a good chance that some of you honestly don't remember the Ford / Firestone debacle that went down in the mid/late 90s. Like the Audi / 60 Minutes firestorm for people of my generation, the Ford / Firestone thing is simply a bit of automotive history.
Unfortunately for anyone who owns an Explorer, this bit of history is not soon forgotten. At least, not if you plan to visit a U-Haul office anytime soon. Despite Ford no longer fitting Firestone tires to the Explorer nor the new one being even remotely similar to the contraption it was then, U-Haul blames the name and has a strict no trailer rental policy to this day as Consumer Reports found out when trying to rent a small trailer for yard mulch.
And as anyone who's been to a U-Haul knows, these aren't employees, they're policy robots like at the post office or DMV -- if the computer says no, there's nothing you can do.
Posted by Pw3680 at 2:41 PM